ESG at Hayleys Fentons Limited

ESG at Hayleys Fentons Limited

At Hayleys Fentons Limited, Environmental, Social and Governance (ESG) principles guide how we operate, innovate, and create long-term value. As part of the Hayleys Group, we are committed to responsible business practices that support sustainable growth, protect the environment, and contribute positively to society.

Our sustainability agenda is delivered through The Green Blueprint, structured around Earth Stewardship, People-Centric Partnerships, Quality and Credibility, and Good Governance.

At Hayleys Fentons, we uphold the highest standards of ethics, transparency, and accountability in all aspects of our business. Through robust governance practices and compliance frameworks, we build stakeholder confidence and drive sustainable growth with integrity.

Governance Composition

Our governance structure supports effective oversight, accountable decision-making and responsible leadership, aligned with the governance framework and policies of Hayleys PLC.

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Ethics and Culture

Guided by the Hayleys Code of Conduct and Anti-Bribery & Anti-Corruption Policy, we promote integrity, accountability and ethical business practices across our operations.

Enterprise Risk Management

Our Enterprise Risk Management framework supports the identification, assessment and management of key risks, enabling informed decision-making and business resilience.

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At Hayleys Fentons, our commitment to the planet is reflected in our focus on Energy and Emissions, Waste, and Biodiversity. By minimising our environmental footprint and advancing sustainable solutions, we strive to create lasting positive impacts, contributing to a healthier planet for future generations.

Roots of Resilience

Restoring degraded mangrove ecosystems through native mangrove planting and nurturing to enhance biodiversity, carbon sequestration, coastal protection and ecosystem resilience.

  • 1.2 haunder restoration
  • 1,153surviving saplings
  • 68%survival rate
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Hive for the Future

Our bee conservation programme promotes biodiversity and pollinator protection through habitat creation, bee awareness and community beekeeping opportunities.

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Bio-fencing

Bio-fencing around ground-mounted solar sites supports pollinators, soil stability, dust and runoff control, and biodiversity while promoting responsible land use and pollinator-friendly renewable energy development.

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Managing Environmental Impacts

We integrate environmental and biodiversity considerations into project planning through impact assessments, ecological surveys, pollution controls and environmental management plans to support responsible development.

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Managing Our Carbon Footprint

We measure and monitor Scope 1, 2 and 3 GHG emissions, with independent ISO 14064-1:2018 verification.

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Advancing Circularity

Our waste management approach focuses on reducing waste generation, improving segregation at source, maximizing recycling and reuse, and promoting responsible disposal.

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Driving Energy Performance

We promote smarter energy use through energy efficient lighting and equipment, optimized air conditioning and building operations, motion-sensor lighting, solar powered solutions, regular energy audits, and division level electricity monitoring.

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At Hayleys Fentons, we foster an inclusive, safe workplace, investing in learning, leadership, and fairness. We champion diversity, ethics, and accessibility throughout our workforce and supply chain, while driving impactful community engagement and CSR for sustainable social development beyond our operations.

Hazard Identification Competition

Through practical scenarios and team-based activities, our annual Hazard Identification Competition strengthens employees’ ability to recognise hazards, assess risks and apply appropriate safety controls.

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Building an Inclusive Workplace

We promote an inclusive and equitable workplace through human rights and anti-discrimination awareness, alongside practical DEI measures that support equal opportunity, accessibility and participation.

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Community Relationships

We support communities through meaningful engagement and social initiatives focused on water, clean energy, education, health, disaster response, youth development and environmental stewardship.

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Educating the Next Generation on Mangrove Conservation

As part of the Roots of Resilience initiative, we engage schoolchildren through interactive environmental awareness programmes focused on mangrove ecosystems, biodiversity and coastal resilience.

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At Hayleys Fentons, we are committed to maintaining the highest standards of quality and credibility. We enhance systems, resolve issues efficiently, and continually improve through structured quality management. By upholding standards, fostering accountability, and maintaining strong systems, we deliver reliable solutions aligned with customer expectations and sustainability goals.

Customer Satisfaction

We place customer needs at the heart of our service approach by actively understanding expectations, responding to feedback and continuously improving our solutions and service experience.

  • 8
  • Customer Satisfaction Index
    FY 2025/26
ISO 50001:2018

Energy Management

We maintain an ISO 50001:2018-certified Energy Management System to monitor energy use, improve energy performance and drive continuous efficiency improvements across our operations.

ISO 14064-1:2018

GHG Verification

We maintain independent ISO 14064-1:2018 verification of our GHG inventory, strengthening emissions data accuracy, transparency and credibility.

ISO 14001:2015

Environmental Management

Our certified Environmental Management System supports effective environmental risk management, regulatory compliance, resource efficiency and continuous improvement across our operations.

ISO 45001:2018

Occupational Health & Safety Management

Our ISO 45001:2018-certified Occupational Health and Safety Management System supports hazard identification, risk management, safety monitoring and continuous improvement to protect our workforce.

ISO 9001:2015

Quality Management

Our certified Quality Management System supports consistent processes, customer-focused service delivery, quality assurance and continual improvement.

ISO 41001:2018

Facility Management

Our certified Facility Management System supports efficient facility operations, service quality, resource optimization and continual improvement.

ISO/IEC 27001:2022

Information Security Management

Our Information Security Management System provides a structured approach to identifying and managing information security risks while protecting the confidentiality, integrity and availability of information.